Terms & Conditions for Deshi Furstan

1. Eligibility

You must be at least 13 years old to use our website and services. By using our website, you confirm that you meet this requirement and that the information you provide is accurate and complete.

2. Accounts & Responsibilities

You may need to create an account or provide personal information to place an order. You are responsible for maintaining the confidentiality of your account details and for all activities made through your account.

• You must provide correct name, phone number, address, and order information.
• You must not use false, misleading, or unauthorized information.
• You are responsible for checking your order details before confirming the purchase.

3. Orders & Payments

All orders placed through Deshi Furstan are subject to product availability, confirmation, and acceptance by us. We reserve the right to cancel or refuse any order where necessary.

• Cash on Delivery: available for eligible orders where applicable.
• Advance Payment: for selected products or locations, we may request advance delivery charge or partial/full payment.
• Order Confirmation: orders may be confirmed through phone, WhatsApp, email, or website notification.
• Pricing: product prices may change without prior notice, but confirmed orders will be processed based on the confirmed price.
• Payment Verification: for advance payments, we may verify transaction ID, sender number, or payment screenshot.

4. Shipping & Delivery

We deliver products through trusted courier and logistics partners. Delivery time may vary depending on location, courier schedule, public holidays, weather conditions, traffic, or unavoidable circumstances.

• Inside Dhaka delivery may usually take 1–3 business days after dispatch.
• Outside Dhaka delivery may usually take 2–5 business days after dispatch.
• Delivery time is an estimate and not a guaranteed deadline.
• Customers must provide correct phone number and delivery address to avoid delay or failed delivery.
• Additional delivery charge may apply depending on location, product type, or courier policy.

5. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy. Customers should check product condition after receiving the delivery and contact us as soon as possible if there is any issue.

• Return or exchange requests must be made within the allowed time mentioned in our policy.
• Products must be unused, unwashed, undamaged, and in original packaging where applicable.
• Refund approval depends on product condition and verification by our support team.
• Delivery charges may be non-refundable unless the issue is caused by our mistake.

6. Product Information

We try our best to display accurate product photos, descriptions, colors, sizes, and prices. However, actual product color may slightly vary due to lighting, photography, device screen settings, or production variations.

• Product availability may change without prior notice.
• We may update product descriptions, prices, offers, and stock information anytime.
• Customers are encouraged to check size, color, quantity, and product details before placing an order.

7. Acceptable Use

You agree not to misuse our website, services, or communication channels. Prohibited activities include:

• Using false information or placing fake orders.
• Attempting fraud, abuse, or unauthorized transactions.
• Copying, scraping, or misusing website content without permission.
• Uploading or sending harmful, illegal, abusive, or misleading content.
• Interfering with website security, performance, or operation.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product photos, layout, and branding, belongs to Deshi Furstan or its respective owners. You may not copy, reproduce, modify, publish, or distribute our content without written permission.

9. Limitation of Liability

Deshi Furstan will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our liability, where applicable, is limited to the amount paid for the specific product or service involved in the claim.

10. Indemnification

You agree to indemnify and hold harmless Deshi Furstan, its owners, employees, partners, and service providers from any claims, losses, damages, liabilities, or expenses resulting from your breach of these Terms, misuse of our services, or violation of any law or third-party rights.

11. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Bangladesh. Any dispute related to these Terms, our website, products, or services shall be subject to the jurisdiction of the courts of Dhaka, Bangladesh.

13. Contact Us

For any questions about these Terms, your order, or our services, please contact us using the details below:

• Email: support@deshifustan.store
• Phone: 01349523553
• WhatsApp: 01349523553
• Facebook: https://web.facebook.com/deshifustan
• Address: House-54/14, Road #12, Shekhertek, Mohammadpur (Shyamoli), Dhaka-1207, Bangladesh